You are in the right spot! To file a support request,

1. Click   from the menu bar above
2. Fill in the request with as much detailed information as possible.
3. Click the Submit button on the form to submit
4. You will receive a confirmation email upon submission

Alternately, you can send a support email request to support@scienceofecd.com to have your ticket created.

Note: A screenshot of the problem you are having is especially helpful!